Between Friday 31 January and Sunday 2 February 2025, our third-party provider, Barclays, was impacted by an IT system issue, affecting payments from some Secure Trust Bank Savings accounts.
You do not need to do anything. Funds from your requested withdrawal or closure on 31 January 2025 will be paid into your Nominated Account by close of business, 3 February 2025.
We apologise for any inconvenience.
You will need to give your new ISA provider details of your Secure Trust Bank ISA and request them to carry out the transfer.
Please note that we do not allow partial transfers, so you must transfer the full balance.
If you transfer your ISA before it matures, it will be subject to an 'early access charge'. You can find details of this charge in your Product Specific Terms and Conditions.
