Support Centre

Opening an account

How long will it take to open an account?

What is a Nominated Account?

Is there a minimum deposit to open an account?

See all Opening an account FAQs

Pay money in

How can I pay into my account?

How will I know when you've received my payment?

What is Confirmation of Payee?

See all Pay money in FAQs

Managing accounts

Can I have a duplicate statement?

How many withdrawals can I make?

How is my interest paid?

See all Managing accounts FAQs

Internet Banking

How do I change my password?

How do I register for Internet Banking?

How do I use secure messaging?

See all Internet Banking FAQs

Maturities

How do I change my password?

What happens when my product matures?

How do I cancel my maturity instruction?

See all Maturities FAQs

Mobile App

What can I do with the App?

What devices can I use the App on?

Can I access the App on more than one device?

See all Mobile App FAQs