Document library
Find our important forms and information sheets available to download
Document library
Find our important forms and information sheets available to download
Welcome to the Document Library. Below you will find information on how to use the library and lists of our important forms and information sheets which are available to download.
How to use the library
Please refer to the communication we have sent you, which should provide instructions on the correct document(s) to read and/or complete.
For forms to complete, please follow these steps:
- Click on the button for the form you wish to download
- Input your information on-screen into the editable PDF form, print off and sign if necessary, or;
- Print off the form, complete with a pen and sign if necessary
- Send the completed form, along with any supporting documentation requested, in a plain envelope to the following one-line address (no stamp required):
Freepost SECURE TRUST BANK - We’ll do the rest!
Information sheets
Any questions?
If you’re struggling to download and complete the form, please send us a secure message through Internet Banking and we’ll get back to you as soon as we can.
If you’re an existing customer but haven’t yet signed up to Internet Banking, please visit our guide to Internet Banking.
If you’re not an existing customer and are unable to use the downloadable documents
Call us on
Opening hours:
Monday to Friday: 9am to 5pm
Saturday: 9am to 1pm
Sunday/Bank holiday: Closed
Holiday opening hours
Christmas Day - 25 December: Closed
Boxing day - 26 December: Closed
27 to 31 December: Normal opening hours
New Year's Day - 1 January: Closed