FAQs

You can check your shareholding on your share certificate, by contacting our registrar, as per the above details, or accessing your account via their online portal (Investor Centre | MUFG Corporate Markets).

Please inform our registrar, MUFG Corporate Markets, of any changes to your contact information. Changes can typically be made online or by completing a form provided by the registrar and their contact details can be found above.

Our registrar, MUFG Corporate Markets, keeps a record of your name, address and the number of shares you own. If your certificates are lost, stolen or destroyed, they can arrange for the issue of duplicate certificates. Simply contact MUFG Corporate Markets as soon as you can, quoting your Investor Code if possible. You may be charged an administration fee for this depending on the value of the share certificate. Once this is done, MUFG Corporate Markets will send you a duplicate certificate.

You may at some point wish to transfer your shares to someone else (for example, your spouse or partner or in an ‘off market’ sale). As these transactions usually do not involve a stockbroker, you can use a stock transfer form which can be obtained from MUFG Corporate Markets. Please complete and return to MUFG Corporate Markets along with your share certificate via registered post.

Where stamp duty is payable, the completed transfer form must be sent to a UK Inland Revenue Stamp Office and the duty paid before it can be forwarded to the Registrars.

Where stamp duty is not payable, you will need to complete the form fully, remembering to complete the stamp duty declaration on the reverse. The transfer form and share certificate (totalling at least the number of shares on the transfer) should be forwarded to MUFG Corporate Markets. Do not worry if the share certificates represent more shares than the transfer. If this is the case, MUFG Corporate Markets will send you a share certificate representing the balance.

You can buy and sell shares through a financial adviser or stockbroker, bank or building society. Please note the commission charges for buying and selling shares vary between the different organisations.

For details of announced dividend payments and historical dividend amounts please visit our Dividends page.

Dividends can be paid directly into your bank account or sent by cheque. Shareholders are encouraged to opt for direct bank transfers for quicker and more secure payments, which can be facilitated by contacting our registrars, MUFG Corporate Markets, as per the contact details above. 

You can update your bank details by contacting our registrar, MUFG Corporate Markets, whose details are provided above. Please ensure you notify them of changes promptly to avoid payment delays.

Secure Trust Bank PLC does not currently offer a Dividend Reinvestment Plan (DRIP) and dividends are paid directly to shareholders. If you hold your shares through a broker or trading platform you maybe able to reinvest your dividends automatically through a service provided by them.

Details of the most recent AGM, including the Notice of Meeting and, if appropriate, voting results can be found on our website, Shareholder Meetings.

Shareholders can vote in person at the AGM, by proxy, or electronically where available. Voting instructions are provided in the AGM notice.